Refund Policy

Last Updated: January 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which refunds may be issued for services provided by carboyedlb.info. It is designed to ensure clarity and fairness for both the users and carboyedlb.info, while providing maximum legal protection in accordance with Slovak law and applicable regulations.

Scope and Applicability

This policy applies to all users who purchase services from carboyedlb.info. By engaging with our services, you agree to adhere to the terms set forth in this Refund Policy.

Definitions

  • Services: Refers to all experiences and activities offered by carboyedlb.info under the carboyedlb.info theme.
  • User: Any individual or entity that purchases or intends to purchase services from carboyedlb.info.
  • Refund: The return of funds to the User for services not rendered or canceled in accordance with this policy.

Main Policy Content

1. Refund Eligibility

Refunds may be issued under the following circumstances:

  • If the service is canceled by carboyedlb.info for any reason.
  • If the User provides a written request for a refund at least 14 days prior to the scheduled service date.
  • If the User experiences a significant change in circumstances that prevents them from attending the service, documented evidence must be provided.

2. Non-Refundable Situations

Refunds will not be issued in the following cases:

  • If the User fails to attend the service without prior notice.
  • If the User cancels the service less than 14 days before the scheduled date.
  • If the service has been partially rendered.

3. Refund Process

To initiate a refund request, Users must:

  1. Contact carboyedlb.info via email at [email protected] or by phone at +4219119198109.
  2. Provide relevant details including the User's name, order number, and reason for the refund request.
  3. Submit any required documentation supporting the refund request.

Refunds will be processed within 14 business days of receipt of the request, subject to verification of eligibility.

User Rights and Obligations

Users have the right to:

  • Request a refund in accordance with the terms outlined in this policy.
  • Receive clear communication regarding the status of their refund request.

Users are obligated to:

  • Provide accurate information when requesting a refund.
  • Adhere to the timelines specified in this policy for refund requests.

Limitations and Disclaimers

carboyedlb.info shall not be liable for any indirect, incidental, or consequential damages arising from the purchase or use of our services. The maximum liability of carboyedlb.info shall not exceed the total amount paid by the User for the service in question.

Data Protection/Security

All personal data provided by Users in connection with refund requests will be processed in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). For more information, please refer to our Privacy Policy.

Changes to Policy

carboyedlb.info reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on this page. Users are encouraged to review this policy periodically for updates.

Contact Information

If you have any questions regarding this Refund Policy, please contact us at:

Company: carboyedlb.info
Phone: +4219119198109
Email: [email protected]
Address: Avenue Business Center, Karadžičova 8, Floor 5, Office 12, Bratislava, 821 08, Slovakia.

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of Slovakia. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Slovakia.